Frequently Asked Questions

Ordering & Payment

Do you offer Cash on Delivery?
Yes, COD is available nationwide across Pakistan.

Can I pay online instead?
Yes, online payment options are available at checkout alongside COD.

Shipping & Delivery

How long does delivery take?
Typically 3–5 business days depending on your city, after 1–2 days of dispatch processing.

Do you ship nationwide?
Yes, we deliver across Pakistan.

Products

What material are your towels made from?
100% cotton, designed to stay soft after fifty washes.

What size are your bedsheets?
Standard double bed size, available in Free Size (stretch fit) and Fitted options.

Are your AC comforters warm enough without being heavy?
Yes — they're designed specifically for air-conditioned rooms, offering warmth without winter-weight bulk.

Returns & Exchanges

What's your exchange policy?
We offer a 14-day exchange window on unused items in original packaging. Contact us via WhatsApp or email to start an exchange.

Still have a question?

Message us on WhatsApp or email mmalmalhome@gmail.com — we typically reply within a few hours.